K Jordan Reviews

Based on 223 customer reviews from our shopper community, K Jordan’s overall rating is 2.80 out of 5 stars and 57% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 50% of reviewers consider K Jordan overall a good value option, based on a rating of 2.0 from 2 votes. The most common issues with K Jordan are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 2.0, 1.11, 2.43 and 1.83.

2.8

223 Reviews

Overall Rating

5 Stars

35

4 Stars

72

3 Stars

19

2 Stars

7

1 Star

90

Good Value

2.0

Price & Quality

1.8

Shipping & Delivery

2.0

Customer Service

2.4

Return Policy

1.1

All Reviews (223)
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RonnieJordan
March 10, 2023
"Experience"
They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.
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SusanPerez
February 18, 2023
"Never buy from this site"
Shoes are not authentic, this is why price so low. They are dishonest. Promised refund, never received.
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silverwolf493
August 22, 2022
"I love k. Jordan & would highly recommend them!"
I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.
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MarieHerrera
August 17, 2022
"Never got my order"
I ordered some items from this company last year or Maybe before Christmas holidays and I never received the package but sure got a BILL from this company. If it was put on the porch at my door anyone could have got it. I am very disappointed and have been for over 1-2 years
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PlayingNow
January 14, 2022
"Do Not Order from K. Jordan"
I placed an order, after giving my credit card number, I got an unauthorized charge from Smartycash.
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NathanHawkins
November 03, 2021
"No integrity, pride or morals from this business"
Same here. Seeing all the bad, disappointed, no integrity & low class, sneaky under handed Deceitful practice from this company turned me off right away!
Thank God for reviews!
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Cherly.Mckinney
September 23, 2021
"Poor quality clothes poor quailty customer service"
There customer service has to be the rudest people. There clothes are very poor quailty. The shirts Ibought from them had holes in them as after a few weeks. The pants are the same poor quailty. They are very expensive. Do not waste your money.
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orangepeacock805
June 18, 2021
"Not so good costumer service"
I like their merchandise, but unfortunately I will not buy from them anymore because shipping has been VERY unreliable and everything arrives very late, after rescheduling multiple times. I tried to complain, maybe get a different shipping option, but the supervisor at costumer service really didn't care about my order, my problem. Bye KJordan
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MaxinePearson
June 17, 2021
"Return Policy"
Please dont order anything from this store i return an item because the item did not fit and the want me to pay them 36.00 dollar for returning the item i should have kept the item and sold it i have ordered from the store Vensus and returned items that did not fit and they did not charge me a fee for returning items this is a rip off 36.00 is a high amount for a return fee reps should tell u this at the time of purchase dont want this to happen to anyone else i have contacted the better business bureau
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sadgorilla696
March 11, 2021
"Thank goodness for the reviews"
Received a catalog from k. Jordan and was looking forward to ordering. However after reading all the negative reviews, no way will I waste my time and especially my money on them!
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RossJimenez
November 02, 2020
"Satisfied customer"
I am always happy with my purchase and satisfied with the quality, the only complaint I have, is the shipping charges are way too high, other that that, I have no complaints. Customer service is also satisfactory
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dnorfleet
September 11, 2020
"Doesn't get any worse than this. Stay away!"
The shabby establishment shipped an itme to me and Fedex returned the item stating they had the wrong address, the address was entered by the merchant which is K jordan. Fedex returned the item to the shipper and K Jordan refused to refund my shipping cost (37.99) even though I never received the item and neither was I the one that returned the item. This was my first order with them and the last.
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goldenzebra164
June 30, 2020
"2 Accounts"
I have had my Original Account for at least a year. I received 2 different statements, both had 2 different balances. Anytime I charge something, I use the Account Number that was assigned to me. So how did they open a new account for me when I charged something? And they explained that, unfortunately it happens. Why did they do this without my knowledge? That has never happened, and I am not ok with it. Why should I be responsible for their mistake? And got 2 of the rudest Customer Service Reps. I loved this Company, but after this incident, I will close my account.
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purplesnake822
May 26, 2020
"Love that kjordan"
I love kjordan, everything is great, customer service is great, the merchandise is beautiful and true to size. I have never had a complaint about them. By the way, wonderful sales and on the season. Not like winter items in the summer. Im kjordas biggest fan.
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Andrew.Fernandez
May 26, 2020
"Love that kjordan"
I love kjordan, everything is great, customer service is great, the merchandise is beautiful and true to size. I have never had a complaint about them. By the way, wonderful sales and on the season. Not like winter items in the summer. Im kjordas biggest fan.

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Questions & Answers
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Are the clothes true to size?

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happyrabbit876
December 29, 2019

“Yes, I have been ordering for a couple year's now and everything I bought tops and coats are true to size.”

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I just put in an order for $182.00. i got a message my order was approved for credit and then they said my credit limit was 100.00. whats going on?

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organicwolf859
May 06, 2019

“K.Jordan like most creditors that offer closed loop lines of credit will offer credit lines that are rather low to start with upon pre-approval. Pay it down within or above the agreed terms, and they usually jump the credit lines up significantly. If you have a thin or no credit history, they probably offer $100.00 min. It's not unusual if approved for a major closed looped creditor to offer $250.00 for a popular brand such as Comenity for Victoria's Secret, or Synchrony for Belk/JC Penny, etc. However after making a few purchases, paying the balance off reasonably, and using the credit lines sensibly they will extend further credit lines. Sometimes you can call in and ask for a larger credit line, and many times they will boost it higher, although that is determined by your credit history. Remember it's not the amount of credit that matters, but how much you can use by need, not wants. Some creditors I have found are far too generous in their credit line offering, like really how much does a person really need such as $25k in a single major credit card line? considering in modern days a person that has such credit lines, have plenty of earnings, thus disposable income, which equates to them have a healthy bank account, in which all now come with a debit card with a major VISA/Mastercard logo. I think all credit should be modest amounts not to exceed $2,500.00. I don't believe anyone needs or really uses amounts above that threshold, over a yearly period.”

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Why are you ppl giving 1 star if the company doesn't have your size?? ppl are so darn cruel. more for me

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Howard.Pearson
May 06, 2019

“I agree. many people disgruntled are so because they have buyers remorse simply because they have no self control.”

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I received a catalogue and it said i was pre-approved for 500.00 how can i find out if it was really approved

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Where are the clothes in your catalog made,usa ,china or elswhere

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